MF Tiling is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website (https://mftiling.co.uk) or interact with our services.
Who we are
MF Tiling, based in Edinburgh, Scotland, provides professional tiling services for residential and commercial clients. Learn more about us on our About Us page.
Information we collect
We collect the following types of information:
- Cookies and tracking: We use cookies to improve your experience, remember preferences, and enhance security. For details, see our Cookies section below.
- Personal data: Name, email address, contact number, and other details you submit via forms.
- Usage data: IP address, browser type, device information, and browsing activity for analytics and spam prevention.
- Media uploads: If you upload photos or documents, avoid including location data (EXIF GPS).
How we use your data
We use your information to:
- Respond to enquiries and provide free quotes
- Process bookings, comments, or newsletter sign-ups
- Improve our website and services
- Detect and prevent spam or fraud
Cookies
MF Tiling uses cookies to:
- Save your form details for convenience
- Monitor site performance and usage via analytics
- Personalize content and ads
You may choose to disable cookies via your browser settings. However, this may limit some features.
Comments & User accounts
When you leave a comment:
- We collect data entered in the comment form, your IP address, and browser user agent
- An anonymized string from your email may be shared with Gravatar for your profile image (Gravatar privacy)
- Comments and associated metadata are stored indefinitely for moderation and usability
Registered users can view, edit, or delete personal info at any time (except username). Administrators manage user data for necessary website operations.
Embedded content
Our website may feature embedded content (e.g., videos, images) from third-party sites. Interacting with such content means those sites may collect data about you, use cookies, and track interactions according to their own privacy policies.
Data retention
We keep personal data as long as necessary to fulfill the purposes outlined here, meet legal obligations, and maintain security.
Your Rights
You have the right to:
- Request a copy of your personal data
- Request deletion of data (where permitted by law)
- Opt out of newsletters or marketing communications
Contact us at ariel@mftiling.co.uk to exercise these rights.
Data sharing
We may share data with trusted third parties for processing (e.g., spam detection, analytics), complying with law, or protecting our rights.
Security
We employ reasonable measures to safeguard your data against unauthorized access, loss, or misuse.
Update to our policy
We may update this Privacy Policy. Any changes will be posted here and noted by the effective date above.
Contact Us
If you have questions about this policy or your data, email us at ariel@mftiling.co.uk, call (+44) 7399 886839, or visit our Contact Page.
We may update this Privacy Policy. Any changes will be posted here and noted by the effective date above.